Truthylink

Privacy Policy

Last updated: January 1, 2026

1. Introduction

Truthylink ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our link shortening and analytics platform. We believe in transparency and giving you control over your data.

2. Information We Collect

Account Information

When you register, we collect your name, email address, and password (stored securely using bcrypt hashing). For paid plans, we collect billing information processed securely through Stripe. We do not store full credit card numbers.

Link Data

We store the original URLs you shorten, your custom slugs, link settings (password protection, expiration dates, click limits), and associated metadata.

Click Analytics Data

When someone clicks a Truthylink short URL, we collect: IP address (anonymized for privacy), user agent string (browser and device type), referrer URL, country (derived from IP), and timestamp. We use this data solely to provide analytics to link owners.

Usage Data

We collect information about how you interact with our Service, such as pages visited, features used, and time spent on the platform. This helps us improve our product.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and manage your subscription
  • Display click analytics and generate reports for your links
  • Send important account notifications and service updates
  • Respond to your support requests and feedback
  • Detect and prevent fraud, abuse, and security threats
  • Analyze usage trends to enhance user experience
  • Comply with legal obligations

4. Bot Detection & Filtering

Truthylink automatically filters bot traffic from your analytics. We use user agent string analysis and IP pattern matching to identify known crawlers, bots, and automated scripts. This ensures your click data reflects real human engagement. Bot traffic is logged separately for security purposes but excluded from your analytics dashboard.

5. Data Sharing & Third Parties

We do not sell your personal data. We only share information in the following limited circumstances:

  • Stripe: For secure payment processing. Stripe's privacy policy applies to payment data.
  • Service Providers: We may use trusted third-party providers for hosting, email delivery, and analytics. All providers are bound by confidentiality agreements.
  • Legal Requirements: We may disclose information if required by law, court order, or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred with notice.

6. Data Security

We implement industry-standard security measures to protect your data:

  • All data transmitted over HTTPS with TLS encryption
  • Passwords hashed using bcrypt with salting
  • Regular security audits and vulnerability assessments
  • Access controls and role-based permissions
  • Automated backups with encrypted storage
  • Bot detection to prevent malicious activity

7. Data Retention

We retain your account data as long as your account is active. If you delete your account, we will remove your personal information within 30 days, except where retention is required for legal compliance, fraud prevention, or dispute resolution. Click analytics data for deleted links is anonymized and retained in aggregate form for platform improvement.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Export your data in a machine-readable format
  • Objection: Object to certain data processing activities
  • Withdraw Consent: Opt out of non-essential data collection

To exercise these rights, contact us at contact@truthylink.com.

9. Cookies & Tracking

We use essential cookies to maintain your session and authentication state. We do not use tracking cookies for advertising purposes. You can control cookie preferences through your browser settings. Our analytics rely on server-side click logging rather than browser-based tracking pixels.

10. Children's Privacy

The Service is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. For significant changes, we will notify you via email or through the Service. We encourage you to review this policy regularly.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at contact@truthylink.com or through our Contact page.