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Solution — Surveys & feedback

Survey & feedback links

A short link to your NPS survey, customer satisfaction form, or post-purchase feedback request can carry a max-click cap and an expiry date. Once you've collected the responses you need, or the window closes, the link stops resolving on its own — no one has to remember to go disable a Google Form or Typeform link.

Link settings

truthylink.com/product-survey

500 / 500 collected
31 July 2026
Not set
RESPONSES 500 / 500

It closes itself, right on target

Set a response cap when you create the link, and it stops accepting new answers the moment you hit it. No one on the team has to watch a spreadsheet and manually pull the form down.

Built to close itself when the survey is done

Max-click cap

Set a link to stop resolving once it's been clicked a set number of times. Target 500 responses for your NPS survey and the link retires itself at 500 — no overshoot, no manual cutoff.

Expiry date

Give a feedback link a hard close date. Once it passes, the link stops redirecting to the form, so a survey window doesn't quietly stay open weeks after you've stopped looking at responses.

Branded links respondents trust

A slug like /post-purchase-survey next to your brand name reads as legitimate in an email or SMS, instead of an unfamiliar shortener domain people are wary of tapping.

Bot-filtered click data

See how many real recipients opened the survey link, separate from email-scanner and preview-bot traffic that would otherwise inflate your response-rate math.

Link safety scanning

Every destination is checked against Google Safe Browsing, so the form platform you're linking to doesn't turn into a liability if it's ever flagged.

QR code for in-person feedback

Generate a QR code for the same link in one click. Put it on a receipt, table tent, or checkout counter for feedback collected on the spot.

How survey and feedback links work

1

Shorten your survey or form URL

Paste the link to your NPS tool, Typeform, or Google Form into Truthylink and get a branded slug back — /csat-q3 instead of a long form URL with tracking parameters.

2

Set your target sample size

Enter a max-click count on the link. Once that many people have clicked through, the link stops resolving — it won't send another respondent to the form.

3

Set a close date

Add an expiry date matching your survey window. Even if you haven't hit the click cap, the link closes itself on that date so late responses don't trickle in after you've already pulled a report.

4

Send it in email, SMS, or on a receipt

Drop the short link into your feedback request, or generate a QR code for it to collect responses in person at checkout or on a table tent.

5

Review who actually responded

Bot-filtered click data shows real opens versus scanner traffic, so your response rate isn't inflated by email clients pre-fetching the link.

Try it free for 14 days

Pro trial — no credit card required. Unlimited links, max-click caps, expiry dates, and bot-filtered analytics.